Terms of Service

Last Updated: June 8, 2025

Welcome to PetBuddy360!

These Terms of Service (“Terms”) govern your access to and use of our website, mobile apps, and related services (collectively, the “Services”). By using PetBuddy360, you agree to these Terms. If you do not agree, please do not use our Services.

1. Eligibility

You must be at least 13 years old to use PetBuddy360. If you are under 18, you may only use the Services with permission from a parent or legal guardian.

2. User Accounts

To use some features, you may need to create an account.

You agree to:

  • Provide accurate, complete information

  • Keep your login credentials secure

  • Be responsible for all activity on your account

PetBuddy360 is not liable for loss or damage resulting from unauthorized use of your account.

3. Use of Services

PetBuddy360 is designed to help you manage pet care through features like health tracking, grooming reminders, and pet service listings.

You agree not to:

  • Use the Services for illegal or harmful purposes

  • Misrepresent information about yourself or your pet

  • Interfere with or disrupt our systems or networks

  • Copy, modify, or distribute our content without permission

4. Intellectual Property

All content, trademarks, logos, software, and designs on PetBuddy360 are the property of PetBuddy360 or its licensors. You may not reuse or reproduce any part of the platform without our written permission.

5. Payments & Subscriptions

Some features may require payment or subscription. By making a purchase, you agree to:

  • Pay all applicable fees

  • Use valid payment methods

  • Comply with any additional terms related to premium services

Payments are processed securely by third-party providers. PetBuddy360 does not store your payment information.

6. Third-Party Services

PetBuddy360 may link to or feature services provided by third parties (e.g., groomers, vets). We do not control or guarantee these services and are not responsible for their accuracy, availability, or quality.

7. Termination

We may suspend or terminate your account if you violate these Terms or misuse our Services. You may stop using the app at any time and request account deletion by contacting support.

8. Disclaimer

PetBuddy360 is provided “as is” and “as available.” We do not guarantee that the app will always be safe, secure, or error-free. We are not liable for:

  • Loss of data

  • Service interruptions

  • Any decisions made based on app content

Always consult a licensed vet for professional advice regarding your pet’s health.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out to:

PetBuddy360 Support Team
📧 Email: support@petbuddy360.com
📍 Address: City Vet Clinic, 34 Al Marija St – Al Jubail, Sharjah, UAE